1. Legal conditions for purchases at Corunasia.
These Terms of Contract Law govern the use of the online shop website www.corunasia.com for which Julian Duque, hereinafter Coruñasia, is legally responsible.
2. Applicable regulations.
These electronic contracts are created under Spanish regulations and in particular under the legal regime imposed by Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE) and General Law 03/2014 for the Defense of Consumers and Users (LGDCU).
Electronic contracts will not be archived by third parties and the closing language is Spanish. These general terms may be saved and reproduced at any time by the user making a purchase via his or her internet browser option, and must be accepted before proceeding to pay for the order.
3. Purchase Process.
Buying at Coruñasia is easy and simple, you just need to follow these steps:
1. Select the product you want to buy from those offered by Coruñasia. In the product description you will have all the necessary information. If you need to know more, feel free to ask us.
2. After you select the product you want to buy, you have to press the Add to Cart button, and the product will be added to your shopping cart. If you want, you can continue to add more products to your cart, or go straight to checkout.
3. After product selection, a summary will appear identifying the selected item. Finally, to proceed with your order, you must press the Complete purchase button.
4. At the end of the purchase, you have the option to do so by registering. When registering, you must indicate your contact information and address, and on subsequent purchases you do not need to enter your details again.
5. Finally, you must select the means of payment for your order from those offered by Coruñasia (see section 4).
6. After the order process is complete, Coruñasia will send you an email detailing the order details. If you do not receive this email within 24 hours, or if you notice an error in the data entered.
Contact us in one of the following ways:
Calling 633 19 88 08
Notifies you in the "Contact" section of this website
Write to the email address email@example.com
Coruñasia informs you that it has a claim form that you can use, at postal address that appears in the legal notices of this website.
4. Form of payment.
Coruñasia has various payment methods to facilitate your purchase:
• Credit or debit card
• In-store payments
Next, we define the conditions for each of these forms of payment.
- Credit or debit card
Payment by credit or debit card is made through the secure payment gateway of Abanca bank. Through this payment method, Coruñasia never collects or manipulates any customer data related to their card number. All data is processed directly by Abanca bank, so Coruñasia can always offer the best security, transparency and confidentiality in transactions. Cards currently supported by payment gateways are Visa, Mastercard and Maestro, in addition to those included in the 4B, Red 6000 and Servired networks.
If you have any questions, contact us and we will help you clarify any issues.
Make payment with your PayPal account. Through this payment method, Coruñasia never collects or manipulates any bank details. All data is processed directly by Paypal, so Coruñasia can always offer the greatest transparency, security and confidentiality in transactions. Use of this payment method will incur an additional fee of 3.4% + €0.35, to cover all or part of Paypal commissions.
– Store delivery
Coruñasia offers you the option of picking up your order at our own facility, at Calle Panaderas, 41-bajo, 15001 A Coruña
5. Delivery conditions.
Shipments will be made to the Spanish Peninsula, the Balearic Islands and the Canary Islands. Shipping to the islands has a different cost than shipping to the Peninsula and therefore you should consult directly with Coruñasia, the final cost of shipping.
Delivery time at your address is 24 to 48 hours (working) depending on the destination population.
Shipping will be free on orders over €100 on Peninsula. In all other cases, the shipping price will be:
– Peninsula: €6.95 – 24/48 hours
– Canary/Balearic Islands: consultation price – 48/72h
In some cases and depending on the availability of the product (out of stock), our staff will contact you to provide a solution and inform you of the delivery time once the product is available Courier companies usually deliver during business hours, so if you have a preferred delivery time, you can let us know in the comments of the order and we will try to comply (as far as possible with the routes and schedules of the transport companies).
6. Taxes, fees and tariffs.
– Sales of products to Peninsula:
PVP goods with shipping addresses to the Peninsula and the Balearic Islands including VAT.
– Sales of products to the Canary Islands, Ceuta and Melilla:
• PVP goods with shipping addresses to the Canary Islands and, in general, countries other than Spain do not include VAT. Prices are listed on each articles are the same final price for submissions to this CCAA.
• Coruñasia will not be responsible for TWO or any import fees and taxes (ISPI, IGIC), fees or rates generated at the customs office of destination, being the case.
7. Pricing policy.
Prices are stated in Euros, and apply except for typos. In the event of an apparent error in pricing that appears in the product file, the price set for that product in the informative email we will provide you with when we detect the error will apply.
At Coruñasia we want satisfaction with your order. Therefore, we provide you with several methods for returning items that may not meet your needs or expectations. Possible return or withdrawal cases:
A. Wrong product, Defective or damaged during transportation:
We take great care of the fact that all of our items and shipments are in perfect condition. Yes, however, you should receive a wrong or defective item, please contact us immediately via firstname.lastname@example.org or by calling us at 633 19 88 08. Before opening the product, please check whether the packaging is as requested. If there is an abnormality, file a claim immediately, before opening the seal or packaging.
When a product is damaged during transport, it is important that you notify us the same day you receive the merchandise and that you write down the incident on the carrier's shipping note.
Product must be returned in such a way that it is protected, including in a protective box or bag. Coruñasia provides a transportation company for buyers to move merchandise, completely free of charge. If you wish to return merchandise with a transport company other than the one proposed by Coruñasia, and the selected transport company offers a higher price, you will have to bear the difference in transportation costs.
We don't want you to keep anything you don't like, so you can return an item if it doesn't meet your expectations. Therefore, in accordance with the provisions of the Consumer Law, you have the Right of Withdrawal, with which you can return the product.
The exercise of this right of withdrawal must be carried out within a maximum period of 14 calendar days from the date of receipt. You must notify us, via email email@example.com, of your decision to withdraw from the purchase made.
To exercise this right, the product must be in perfect condition and keep its original packaging. If the product does not arrive in perfect condition, Coruñasia reserves the right to pay a lower amount for a return, the circumstances of which will be notified to you.
A refund of the purchase amount will be made after the condition of the merchandise has been verified, via the same payment method used in the purchase and, in any case, within a maximum of 14 calendar days from the reliable receipt of the withdrawal request, so long as Coruñasia manages the collection of items. . If you return the item via your preferred transportation company, the 14 day period will start from the time Coruñasia has effective knowledge of shipping the merchandise or, if not, from receipt of the item.
Return costs arising from the exercise of the right of withdrawal, will be borne by the buyer.
The exercise of product recall rights with an expiration date of less than one month will not be accepted. Returns of personalized items, or sealed items that are not suitable for return for health or hygiene protection reasons and which have been unsealed after delivery, will also not be accepted.
C. If you have not received the order:
If you still have not received your order and you wish to cancel or change it, you only need to notify us of the changes you wish to make, without incurring any fees if your order has not been processed.
*Phone: 633 19 88 08
*Notice through this website in the "Contact" section
All product returns, together with their original protected packaging, must Visit the following address: Calle Panaderas, 41 – Bajo 15001 A Coruña
All of our products are guaranteed nationally, against manufacturing defects for two years from the date of purchase. Warranty is not Including damage caused by misuse or normal use.
In the event of a defective product, we may proceed, as appropriate, for repair, replacement, price reduction or termination of the contract, the procedure of which will be free of charge for consumers and users.
We will be responsible for any discrepancies seen within two years of delivery. Consumers and users must notify us of any discrepancies within two months of becoming aware of them. Unless proven otherwise, it will be understood that the product complies with the contract provided that it fulfills all the requirements stated below:
a. They match the description made and have quality products that we present to consumers and users in the form of samples or models.
b. They are suitable for uses where products of the same type are usually intended.
c. Presents the usual qualities and features of a product of the same type that consumers and users can expect, taking into account the nature of the product.
10. Conflict resolution
As required by the new European regulations, we notify users of the existence of a European dispute resolution platform for online contracts. Accordingly, for the resolution of consumer disputes (in accordance with Article 14.1 of Regulation (EU) 524/2013), the European Commission provides an online dispute resolution platform available at the following link: https://webgate.ec. europa.eu/odr/main/?event=main.home.show&lng=EN
This Website contains text prepared for informational or disclosure purposes only, which may not reflect the current state of the law or jurisprudence, and which refers to the general situation, so the content should not be applied by users to specific cases. This website details the services offered by Coruñasia. Their use implies acceptance of the following conditions, refusing to make claims on them:
a. Use of this website is intended for persons of legal age.
b. Coruñasia may change the content of the website, its services, rates, warranties, etc., at any time and without prior notice.
c. Coruñasia may provide user links or other elements that allow access to other websites belonging to third parties. We do not market the products and services of such linked pages, nor are we responsible for them, or for the information contained therein, or their correctness or legality, or for any effect that may arise. However, Coruñasia states that it will proceed with the immediate withdrawal of any content that may be contrary to national or international laws, morality or public order, proceed with the immediate withdrawal of any redirects to such websites, notify the competent authorities of the content in question. .
d. Prices listed on the website, if any, will apply except for typographical errors, and are subject to change without prior notice.
e. There is no need to register on the website, or provide any type of personal data, to browse it.
f. Coruñasia cannot guarantee the uninterrupted or completely error-free functioning of this website. Therefore, we are not responsible for any damage caused by the use of this site.
g. Coruñasia offers its services and products indefinitely, but may suspend the provision of the same, unilaterally and without prior notice.
h. Coruñasia will not be liable for any damage, proprietary or third party, caused by the client's misuse of this website.
i. The user agrees not to use this website or the services offered on it to carry out activities that are contrary to law, public order or these terms.
j. Coruñasia is not responsible for viruses originating from telematic transmissions infiltrated by third parties that are generated with the aim of obtaining negative results for a computer system.
k. Coruñasia is not responsible for the information and content stored, for example, but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allow third parties to publish content independently on the provider's website. However, and in accordance with the provisions of the art. 11 and 16 of the LSSI-CE, Coruñasia makes itself available to all users, authorities and security forces, actively collaborates in the withdrawal or blocking of all Content that may affect or conflict with national or international laws, third party rights or morality and order general. If the user thinks that any content on the website is vulnerable to this classification, please notify the site administrator immediately
l. This website has been reviewed and tested to work with good. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, Coruñasia does not exclude the possibility of certain programming errors, or force majeure, natural disasters, strikes, or similar circumstances that make access to the website impossible.
m. The opinions expressed therein do not necessarily reflect Coruñasia's point of view. The content of articles published on this Website should not be considered, in any case, as a substitute for legal advice. Users should not act on the information contained in this Website without first resorting to appropriate professional advice. In short, the user is solely responsible for the use of the services, content and links included in this website.
If something is unclear and you want to ask, you can contact via email: firstname.lastname@example.org .